Sıkça Sorulan Sorular

Find a Transfer

How can I make my airport transfer bookings?

You can book your airport transfer via our website , by phone or by e-mail .

What is included in the transfer fee?

The price includes the use of the vehicle, driver service, fuel and motorway tolls. If you request a baby and child seat, they are included in the transfer fee. If you have extra requests, your requests will be charged according to what is requested.

Can I change my transfer time?

You can change your transfer time according to availability. You must notify your change request at least 24 hours in advance. Via our support line you can perform this operation.

How do I find my driver at the airport?

Our driver will meet you at the exit of the terminal with a sign with your name on it. In addition, after your booking confirmation, contact information will be sent to you if the vehicle and driver are determined.

Do you provide child and baby seats?

Yes, you can specify your child and baby seat requests at the time of booking. There is no additional charge for your child and baby seat request, it is free of charge.

Which vehicle will come to my transfer?

The number of people you specify during the reservation or the vehicle you will specify according to your request will be waiting for you at the transfer time. Our vehicles; Vito (1-6 people), Sprinter (1-16 people). There are Mercedes-Benz brand vehicles in our fleet.

Can I collect an invoice for my transfer?

Of course, the invoice of your transfer fee, when you contact us and share your billing information, our accounting department will send you your invoice to your address as soon as possible.

Tours

How can I book my tour?

You can book your airport transfer via our website , by phone or by e-mail .

Tur ücretine neler dahil?

The tour fee includes the activities specified in the tour programme, guide service, transportation and meals in some tours.

Özel tur düzenleyebilir misiniz?

Evet, özel tur taleplerinizi karşılayabiliriz. Lütfen özel tur talepleriniz için bizimle telefon Yes, we can meet your special tour requests. Please feel free to contact us by phone or e-mail for your special tour requests.

In which languages are guiding services offered on tours?

Our guiding service is generally offered in English and Turkish. You can specify the language option you request (Russian, Chinese, Spanish, etc.) at the time of booking.Rusça, Çince, İspanyolca vb.) rezervasyon sırasında belirtebilirsiniz.

What are the tour cancellation and refund conditions?

Tour cancellation and refund conditions vary according to the tour programme and booking conditions. For detailed information, please review your booking contract or contact our customer service. iletişime geçin.